Frequently Asked Questions
Answers to common questions about orders, shipping, and support.
Answers to common questions about browsing, orders, shipping and support. Can’t find what you need? Contact us.
How do I place an order?
Browse the shop or a category, open a product, and add it to your cart. When you’re ready, open your cart and follow the checkout steps.
How are firearms shipped to me?
All firearms ship to a licensed FFL dealer you select. You complete the required background check at the dealer before picking up your order. See our Shipping Policy for details.
How fast do orders ship?
We process orders seven days a week. Orders placed before 2:00 PM (PST) are dispatched the same day; later orders go out the next day.
How can I track my order?
Once your order ships you receive a tracking number. Follow it in real time on the Track Your Order page.
What payment methods are accepted?
The secure payment options available to you are shown at checkout before you confirm your order.
What is your return policy?
Eligible items are covered by a 30-day money-back guarantee. See our Refund & Returns Policy for eligibility and how to start a return.
How do I get in touch?
Email [email protected] or use our Contact page. Support is available seven days a week, 9:00 AM – 6:00 PM (PST).